Trump’s Social Security Chief: ‘What the Heck’s the Commissioner of Social Security?’
May 23, 2025

Donald Trump’s pick to administer 70 million Americans’ hard-earned Social Security benefits asked “what the heck’s the commissioner of Social Security?” and admitted he had to resort to googling his job. And now, this unqualified Wall Street executive is helping Trump shutter field offices and leave seniors on hold for hours to get the benefits they earned. Make no mistake: Trump and his incompetent MAGA lackeys are putting Social Security on the chopping block to line their own pockets.
NEW: Donald Trump’s head of the Social Security Administration Frank Bisignano admitted he had to google Social Security when he was hired from Wall Street.
ABC News: “The newly sworn-in head of the Social Security Administration told agency staff this week that when he was first offered the job in the Trump administration, he wasn’t familiar with the position and had to look it up online. …
“‘So, I get a phone call and it’s about Social Security. And I’m really, I’m really not, I swear I’m not looking for a job,’ Bisignano said, according to an audio recording of the meeting obtained by ABC News. ‘And I’m like, “Well, what am I going to do?” So, I’m Googling Social Security. You know, one of my great skills, I’m one of the great Googlers on the East Coast.
“‘I’m like, “What the heck’s the commissioner of Social Security?”’ said Bisignano, who now oversees one of the largest federal agencies that’s responsible for distributing retirement, disability, and survivor benefits to more than 70 million Americans.
“‘Put that as the headline for the Post: “Great Googler in Chief. Chief in Googler” or whatever,’ said Bisignano, who throughout the meeting repeatedly bemoaned media leaks from within the agency. …
“[H]e has no prior history working in government or with the Social Security system.”
REMINDER: Trump and Elon Musk have moved to gut the Social Security Administration, threatening hard-earned benefits for millions of Americans amid a 50-year low on staffing and throwing the agency into chaos.
Washington Post: “Long waits, waves of calls, website crashes: Social Security is breaking down”
Bloomberg: “Musk Says Entitlements ‘Big One’ to Cut in Trump’s DOGE Push”
“Billionaire presidential adviser Elon Musk called entitlement spending — including Social Security and Medicare — a key target for cuts”
Washington Post: “Social Security Administration leadership is under instruction to swiftly produce plans to cut its staff by half, according to two employees at the agency who spoke on the condition of anonymity for fear of retaliation.”
Axios: “An internal memo from the Social Security Administration proposes changes to its phone service that could derail the benefits application process for many Americans. …
“The draft of the memo viewed by Axios says the proposed limitations will be ‘significant’ for those living in rural areas in particular.”
NextGov: “Most of the Social Security Administration’s regional commissioners have decided to retire at the end of this week, following mysterious meetings with agency leaders about plans to slash its workforce.
“At least five of the eight regional commissioners whose offices oversee and support the agency’s frontline offices across the country are leaving, according to a source familiar with the agency and an SSA employee not authorized to speak on the record. …
“Their departures come amid rumors of impending staff cuts at SSA, where the workforce is already at a 50-year low and has toiled amid a customer service crisis born of lack of funding.”
Prospect: “The decision could target one of the government’s most prominent public-facing initiatives: SSA field offices, where seniors, people with disabilities, and survivors whose parents have died can sign up for benefits and get information.”